Privacy Policy

This Privacy Policy describes how Converge Marketing, LLC collects, shares, and uses personal data from and about you in a business-to-business capacity, such as when you visit our corporate website, receive marketing communications from us, submit an application for employment, or utilize any dashboards or internal tools that we may make available to our business users (collectively, our “Corporate Services”), and your rights and choices regarding your personal data.

This Policy only applies to our Corporate Services and does not apply to personal data we collect or process in connection with the operation of our lead generation services. To review our privacy policy for those services, please visit the Converge Privacy Policy for Lead Generation Services.

1. Collection of Personal Data
2. Use of Personal Data
3. Disclosure of Personal Data
4. Deidentified Information
5. Geographic Scope
6. Not Designed for Minors
7. Data Security
8. How Long We Retain Personal Data
9. Unsubscribe from Marketing Emails
10. State Privacy Rights
11. Your Privacy Choices
12. Revisions to this Privacy Policy
13. How to Contact Us

We collect information in two ways: information you provide voluntarily when interacting with us and information that is collected automatically, as described below.

A. Information You Voluntarily Provide

• Contact Information. Name, business address, telephone number, email address, and your contact preferences.
• Professional Details. Job title, department, and role within your organization.
• Communications. Content of emails or messages you send to us, including inquiries via our website, blogs, event registrations, demo requests, or marketing sign-ups.
• Account Credentials. Information required to create and manage an account, such as username, password, and API credentials (e.g., keys or tokens) for secure integration.
• Job Applicant Information. If you apply for a position, we collect your resume, employment and education history, and other information typically required during the application process, including background check details where permitted by law.

B. Information Collected Automatically

We use a limited number of technologies, such as cookies, pixels, tags, and scripts, to collect certain information about your activity when visiting our website or using our Corporate Services. The specific types of personal data automatically collected include:

• Device and Browser Information. Such as your IP address, browser type, device type, and operating system.
• Location Information. An approximate location based on your IP address (not precise).
• Usage Information. Basic details about your visit, including the date and time, pages viewed, and referring services. We also maintain logs for business users to help diagnose and resolve technical issues. These logs may include IP addresses, endpoints accessed, and error details.
• Marketing Information. If you receive an email or other marketing communication from us, information may be collected about your interactions with the message (e.g., whether you opened, forwarded, or clicked through to our website).
• Analytics Information. We use analytics tools to understand general usage of our website and Corporate Services and how to improve them.
• Cookie and Tracking Preferences. We may use tools or technologies on our website that allow users to manage certain cookie and tracking preferences. Where available, you can adjust your preferences through the settings provided on our site.

C. Access to Information Collected by Third Parties

We may receive access to your personal data collected by other sources, including online advertising networks and analytics providers, social media platforms, and companies such as data aggregators who may provide us with access to marketing lists to supplement the data collected directly from you as a visitor to our website or a user of our Corporate Services.

D. Sensitive Personal Data

If you are a job applicant, employee, or business user, you may choose to provide sensitive personal data as part of your interaction with us (for example, during the hiring process or account setup). We only use this information for the purpose for which it was provided or as required by law. Where applicable, we will obtain your consent before using sensitive data for any new purpose.

We use personal data for the following business and commercial purposes:

A. Business Purposes

• Operating our services for our business customers.
• Communicating with you and responding to inquiries.
• Ensuring security and preventing fraud or unauthorized activity.
• Complying with legal obligations and responding to lawful requests.
• Managing job applications and employment-related processes.
• Supporting business transactions such as mergers or acquisitions.
• Any other purpose disclosed at the time of collection or as permitted by law.

B. Commercial Purposes

We may use personal data for direct marketing or targeted advertising (“Marketing Activities”). When we disclose personal data to the commercial recipients listed below for Marketing Activities, it may be considered a “sale” or “share” under privacy laws. If recipients use the data only on our behalf and under contract, they are considered business recipients, not commercial recipients.

We may disclose your personal data to the following categories of recipients:

A. Business Recipients

• Processors and Service Providers. We disclose personal data with our service providers that provide business, professional, or technical support. These providers are contractually required to use personal data only to perform services for us.
• Third Parties as Part of Corporate Transactions. In the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with a bankruptcy or similar proceeding), we may disclose or transfer your personal data to certain third parties, such as the acquiring entity and its advisers.
• Legal and Compliance. We may disclose personal data when necessary to comply with applicable laws or legal requests, enforce our contract terms, protect our operations and rights, ensure the safety of our users and others, or respond to valid requests from governmental or law enforcement authorities.
• Other Third Parties. We will disclose your personal data to other third parties at your direction or with your consent.

B. Commercial Recipients

• Analytics Providers. We may share personal data with analytics vendors to help us understand usage and improve our Corporate Services.
• Marketing Partners. We may share personal data with vendors that assist with Marketing Activities, such as email platforms or advertising networks.

We may create deidentified data from personal data by removing or modifying identifying information so that it cannot reasonably be linked to an individual. To the extent permitted by applicable law, we may use and disclose deidentified data for purposes consistent with applicable law, including analytics and research.

Our Corporate Services, including this website, are intended for use only within the United States. By using the Corporate Services, you acknowledge that your personal data may be transferred to, stored, and processed in the United States which may not provide levels of data protection equivalent to those of your home jurisdiction.

Our Corporate Services are not intended for users under 18. Parents or legal guardians who believe we have collected their child's information should contact us at privacy@convergemarketing.com for removal.

We maintain reasonable safeguards to protect the security, confidentiality, and integrity of your personal data. However, no electronic storage or Internet transmission method is completely secure, and we cannot guarantee absolute security.

We will retain your personal data for as long as reasonably necessary to provide you with the Corporate Services. If you opt out as described in this Policy, we may still retain and use certain information as needed to deliver the business services you request, or as permitted or required by law (for example, for legal compliance, auditing, or accounting purposes).

We may occasionally send you marketing emails. You can opt out anytime by following the instructions in our emails or contacting us at privacy@convergemarketing.com. Even if you opt out, we may still send emails related to our ongoing business relationship.

Certain U.S. states provide residents with privacy rights regarding their personal data. This section applies to residents of states where such rights are available under applicable law.

Depending on your state of residence, you may have the right to:

• Know and Access. Confirm whether we process your personal data and access personal data we maintain about you and information about how we use it.
• Correct. Request correction of inaccurate personal data.
• Delete. Request deletion of personal data we have collected from or about you, subject to certain exceptions (including legal obligations or legitimate business needs).
• Portability. Obtain a portable copy of the personal data you have provided to us, where required by applicable law, technically feasible, and in a readily usable format.
• Opt Out. Opt out of (i) the sale of your personal data; (ii) the sharing of your personal data for targeted or cross-context behavioral advertising; or (iii) profiling activities that produce legal or similarly significant effects.

We will not discriminate against you for exercising any of your rights.

Additional Information for California Residents

California residents also have the following additional rights:

• Request that we limit our use of sensitive personal data (as defined under California law) to certain permitted purposes under applicable law.
• Request information about our disclosure of personal data to third parties for direct marketing purposes by contacting us at privacy@convergemarketing.com.

Opt Out of Sale, Sharing, and Targeted Advertising

To opt out of the sale of your personal data, or the use or disclosure of your personal data for targeted advertising purposes (including “sharing” for cross-context behavioral advertising under California law), you may submit a request using the contact methods in the Your Privacy Choices section below. Where available, we may also provide additional tools or links on our website to facilitate these requests.

This opt-out applies to Converge’s use or disclosure of personal data for targeted advertising in connection with our Corporate Services. It does not extend to personal data processed through our separate lead generation services, which are governed by the Converge Privacy Policy for Lead Generation Services.

We recognize the Global Privacy Control (GPC) signal as an opt-out of the sale of personal data and targeted advertising in connection with our Corporate Services. GPC signals received on our corporate website are processed in that context only and do not extend to personal data processed through our separate lead generation services.

Appeals

If we deny all or part of your rights request, you may appeal by submitting a written appeal using the contact methods described in the “Your Privacy Choices” section and referencing your original request. We will respond within 45 days of receiving your appeal (or within the timeframe required by applicable law) and provide a written explanation of our decision.

Depending on your state of residence, you may have the right to file a complaint with the Attorney General in your state or other applicable regulatory authority if you have concerns about our handling of your personal data or your privacy rights.

Submit a request using any of the following methods:

• Email: privacy@convergemarketing.com
• Mail: 242 W. 36th St., #901, New York, NY 10018

We will take reasonable steps to verify your identity, where required by law, before processing your request and respond within 45 days. Where reasonably necessary, we may extend this period by up to an additional 45 days with prior notice. Requests are subject to exceptions under applicable law. Authorized agents may submit requests on your behalf subject to appropriate verification.

Please note this Privacy Policy only applies to our Corporate Services. If you wish to submit a privacy request in connection with our collection or use of consumer personal data with the Services we provide to our business customers, please review the Converge Privacy Policy for Lead Generation Services.

Converge may change or update this Privacy Policy at any time. Changes will be posted on this website. If you have an account with us for our Corporate Services and we change this Privacy Policy in a material way, we will provide appropriate notice to you.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, including if you need this notice in an alternate format due to a disability or language preference, you may contact us at:

Email: privacy@convergemarketing.com
Mail: Converge Marketing, LLC 242 W 36th St. #901 New York, NY 10018